You did a fantastic job with our implementation! I’m still surprised at how smoothly the entire thing went. Our management is very happy, and we’re glad we decided to go with PacStates for the phone system. You guys have top notch customer service, and we appreciate it! I’m looking forward to working with you all… read more

PacStates assigned our organization a dedicated, knowledgeable, and proactive telecommunications engineer who understands our entire system, top to bottom, and understands all our needs. From troubleshooting small issues to designing entire projects and working with carriers, PacStates provides excellent, prompt service.

Service is always professional and competent.

TMCC is excited about the new phones and so far we have not experienced any major issues. We are well prepared thanks to your help.

They worked closely with us to understand our needs, and created a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless to the users.

I’m really glad I decided to go with you and your team. I think I would have had a couple heart attacks by now without your help!

They are always extremely helpful and are willing to go that extra mile to get things we need done. The phone system is straightforward and has the features without being difficult to configure and manage. It’s also very clean and clear to the end users.

Back of house phone equipment area was a “rat’s nest” disaster! Tech made it beautiful and clean, and phones are working great. I hope he took before and after photos that he can share with you. He did great work, and Nancy and Cindy were very helpful in getting our “emergency” issue taken car of!!… read more