One Company, One Call

PacStates ensures that my telecom and VoIP questions get answered every time and they spend the time to explain our system in detail. ShoreTel simply works. Making phone swaps, adds, and deletes is a breeze and the web interface minimizes administration time.

Their customer service is second to none.

They worked closely with us to understand our needs, and created a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless to the users.

You did a fantastic job with our implementation! I’m still surprised at how smoothly the entire thing went. Our management is very happy, and we’re glad we decided to go with PacStates for the phone system. You guys have top notch customer service, and we appreciate it! I’m looking forward to working with you all… read more

PacStates responds to all inquiries promptly, is always there to help and give guidance on issues.

They did a fantastic job under some challenging circumstances.

Hi Michael, I just wanted to give a shout out to Pacific States, and the amazing job you all do!! Everyone we’ve dealt with over there is always very helpful, and does excellent work. We really appreciate the great service, as always! Special thanks to Scott for getting thru our upgrade (which went very well);… read more

PacStates has always provided us level 10 service.