One Company, One Call

You did a fantastic job with our implementation! I’m still surprised at how smoothly the entire thing went. Our management is very happy, and we’re glad we decided to go with PacStates for the phone system. You guys have top notch customer service, and we appreciate it! I’m looking forward to working with you all… read more

I’m really glad I decided to go with you and your team. I think I would have had a couple heart attacks by now without your help!

PacStates does a thorough review of the situation and builds understanding about the solution or product to make the customer confident of that choice.

They worked closely with us to understand our needs, and created a system to match. They were very responsive to our needs before and after the installation, and they worked to make the move to our new building nearly seamless to the users.

Back of house phone equipment area was a “rat’s nest” disaster! Tech made it beautiful and clean, and phones are working great. I hope he took before and after photos that he can share with you. He did great work, and Nancy and Cindy were very helpful in getting our “emergency” issue taken car of!!… read more

PacStates has always provided us level 10 service.

PacStates ensures that my telecom and VoIP questions get answered every time and they spend the time to explain our system in detail. ShoreTel simply works. Making phone swaps, adds, and deletes is a breeze and the web interface minimizes administration time.

Excellent service. The project was completed on time.