support@pacstatesnv.com 240 S Rock Blvd #117, Reno, NV 89502, United States (775) 828-2020

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Mitel Partners

Pacstate Partners with Mitel

At PacStates, we collaborate with leading vendors to deliver top-tier solutions tailored to your business needs. Among our trusted partners is Mitel, a pioneer in the telecommunications industry since 1971. Their premier solution, MiVoice Business, is a globally recognized platform deployed across North America and beyond. Designed to meet the rigorous demands of industries such as healthcare, education, manufacturing, enterprise, and government, MiVoice Business offers unparalleled reliability and versatility for organizations of all sizes and sectors.

Mitel continues to thrive while most others have transitioned out, i.e. NEC and Toshiba. While Mitel has faced challenges, they have restructured its finances to continue to provide the solutions that they are known for.

In a tech world, where everyone is feeling pressured into using public UCaaS, Mitel provides a proven product that can be deployed and consumed in the best way to meet your company’s needs.

Why Mitel?

  • Financially strong
  • Tech leader for over (WHAT NUMBER) years
  • MiVoice Solution delivered and consumed to meet your specific requirements.

They can deliver:

  • Premise Systems
  • Private cloud or Public Cloud
  • Hybrid of the two

You can consume:

  • CAPX
  • Subscription

The same proven solution, delivered to you, how you want it!

PacStates offers benefits of a Managed Private Cloud for the Subscription offer. Our Infrastructure as a Service (IaaS) offers a managed private cloud, which uses multi-instance architecture rather than multi-tenant architecture. With a multi-tenant architecture, multiple organizations share the same virtual server resources with shared dependencies.

Our IaaS exclusively uses multi-instance architecture. Each organization has its own dedicated, purpose-built virtual servers, designed specifically and solely for Mitel applications. These dedicated virtual servers are 100% supported by U.S.-based, Mitel-certified technicians and engineers. Each unique application is hosted on primary and resilient virtual servers, delivered from active/active geo-redundant Tier 3+ data centers. SIP Trunking services are included in the offer.

MiVoice Business

MiVoice Business offers flexible "mix and match" deployment options to suit your organization’s needs, supporting on-premises installation across various virtual environments, industry-standard servers, or purpose-built appliances. With versatile licensing models, allowing you to choose between a traditional upfront CapEx purchase or a flexible OpEx subscription. Whether in the office, at home, or on the road, MiVoice Business brings people together to offer feature-rich telephony and collaboration and real-time communications. Organizations can choose chat, video conferencing, screen sharing, file sharing, and more, all in one solution. MiVoice Business is simple to manage and administer with a cloud-based user administration platform that simplifies day-to-day user management tasks.

MiCollab

Help your teams make better decisions faster by providing them with everything they need to connect, communicate, and collaborate from any place, at any time. Enhance productivity and innovation by connecting employees quickly and simply, regardless of their role or location. Share, discuss, collaborate, and ultimately make more informed, timely decisions. MiCollab brings together voice, video, chat messaging, SMS, web conferencing and team collaboration tools into a single solution making it effortless for employees to connect with others and break down internal silos so that they can interact efficiently and productively with colleagues, customers, or partners.

Mitel CX

Mitel CX is a complete customer and employee engagement platform that minimizes the pain and frustration of having to integrate point solutions from multiple vendors. With GenAI-powered virtual agents that provide intelligent automation of repetitive tasks and repeated problem resolution, leaving complex inquiries to human agents assisted by GenAI knowledge bases for optimal CX and cost effectiveness. Built on a single pane of glassm for a simplier experience for agents and knowledge workers. Gain deeper customer insights, expose customer needs and identify areas of improvement with AI-enhanced insights that increase customer satisfaction and improve agent performance faster than ever before.

Empowering
People ,
Companies, & Communities

  • Do you have a technology issue?
  • Would you like to make your business and staff more efficient?
  • Would you like and advocate to review your phone bill or carrier contracts?
  • Tech is continually changing. Save yourself hours of frustration and let our leading-edge experts help! We have been locally owned and operated since 1986 and are committed to our business partners and community as your One Company, One Call for the best integrated business technology solutions.

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Contact Information

Address: 240 S Rock Blvd #117, Reno, NV 89502, United States

Phone: (775) 828-2020

Email: support@pacstatesnv.com

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