support@pacstatesnv.com 240 S Rock Blvd #117, Reno, NV 89502, United States (775) 828-2020

Phone Systems

Elevate Your Business Communications with
PacStates Phone Systems

Business Phone Systems Built for Your Success

Elevate Every Call. Exceed Every Expectation.

At PacStates, we believe every call is an opportunity to have one chance for the first impression, to connect, to solve, and to grow your business. Whether you need a traditional phone system, a cutting-edge cloud solution, or hybrid capabilities, we design business communication systems that deliver reliability, flexibility, and outstanding customer experiences.

With 30+ years, a combination of 200 years of call flow expertise across Reno, Carson City, Minden, Fallon, and Northern Nevada, our team partners with you to create voice solutions that fit your business today — and scale with you tomorrow.

Business Phone Solutions That Fit Your Needs

Based on our detailed discovery, we provide cloud-based, premise-based, or hybrid-based solutions to meet your communication needs.

Cloud-Hosted & VoIP Systems

Seamless, flexible, and mobile — modern cloud solutions allow your team to connect from anywhere while keeping costs predictable and manageable.

  • Minimal hardware, maximum uptime
  • Effortless scaling for growing teams
  • Easy CRM integrations to streamline operations
  • Remote-ready for today’s mobile workforce
  • Disaster-resilient and built for business continuity

On-Premise Systems

When control, security, and customization matter most, our on-premise solutions provide the reliability your operations demand.

  • Full control over hardware and infrastructure
  • Hybrid (VoIP + Digital) capabilities
  • Mobility options for maximum flexibility
  • Customized call flows and easy updates
  • 24/7 expert support and maintenance

Contact Center Solutions

Transform your customer experience with scalable contact center technologies that power omnichannel communication.

  • Intelligent call routing and automatic queuing
  • Real-time analytics and workforce management tools
  • Integrated email, SMS, social media, and chat
  • Cloud-based or on-premise deployment options
  • Designed for teams of any size or complexity

Hospitality Communication Systems

In the hospitality industry, communication defines your reputation. Our tailored solutions help hotels and resorts deliver exceptional guest experiences — every time.

  • Streamlined operations and faster response times
  • Tools that empower staff to serve guests more effectively
  • Flexible deployment: on-site, cloud, or hybrid

Enhanced Collaboration with Zoom & Microsoft Teams

  • Support Zoom and Microsoft Teams through our multiple vendors (i.e. Mitel, Intermedia, Ring Central)
  • Enable Teams and Zoom Calling via phone service vendors
  • Streamline User Experience.
  • Simplify Administration

Comprehensive Services That Keep You Connected

  • New Business Phone System Design
  • System Relocation & Expansion
  • Carrier Services & Number Porting
  • Cabling and Infrastructure Setup
  • HIPAA-Compliant Fax Solutions
  • Video Conferencing Integration
  • Virtual Phone Numbers

Why PacStates?

One Call. Complete Solutions.

From design to deployment, training to ongoing support, PacStates makes it easy. We deliver personalized systems built around your goals — backed by local, dedicated support whenever you need us.

  • Local expertise with global partnerships
  • First-day live support to ensure seamless transitions
  • Ongoing user and admin training
  • Transparent guidance and no hidden surprises

Ready to transform your communications?

Let’s build a solution that grows with you.

Call (775) 828-2020 or contact us online to get started.

Our Core Services

  • Fully Managed IT Services​

    In the fast-paced digital landscape, businesses require robust IT solutions to thrive. PacStates, as a leader in IT services, specializes in delivering Fully Managed IT Services tailored to meet the unique needs of local businesses.

  • Cyber Security

    In an era dominated by digital advancements, the security of sensitive data and online operations is paramount for businesses. Pacstates enhances the network security with integrated end user training. We have found continuous structured end user training greatly enhances your company's safety.

  • Desktop Security

    In today’s digital business environment, businesses need to make sure their desktop systems are secure and can protect private data to keep operations running smoothly. PacStates specializes in information technology. Our complete suite of desktop applications proactively protects and alerts our command center if unusual activity is detected.

  • Professional Services

    In the ever-evolving landscape of technology, local businesses need comprehensive solutions to stay ahead. With our wide range of Professional Services, PacStates is a well-known leader in information technology, meeting the needs of companies in Reno, Carson City, Minden, Fallon, and Northern Nevada

  • Managed Backup

    In the ever-evolving landscape of business, planning is paramount. Don’t leave your data’s fate to chance. PacStates encourages you to embrace a proactive approach – invest in a proven backup plan today to secure tomorrow’s success.

  • Cloud Services

    In today’s digital age, businesses are turning to cloud computing for efficient data and resource management. And it’s easy to see why. Transferring your storage to the cloud offers several advantages, including enhanced security, flexibility, and the ability to back up your data securely.

  • Data Storage

    In the fast-paced world of business, managing vast amounts of data is a common challenge. Every piece of information is important for the success of your business, from sensitive client files and emails to pictures and application data.

  • Networking

    Designing, developing, and implementing a network can be a real challenge, especially when you need it to scale as your business changes. That’s where PacStates steps in. Our team of networking experts collaborates closely with you, understanding your current and future requirements.

  • Phone VoIP Systems

    In a world where remote and diverse workforces are the new normal, efficient collaboration is crucial. PacStates understands the challenges of this shift and offers cutting-edge phone systems to ensure seamless communication for your employees, no matter where they are located.

  • Managed Wi-Fi Services

    In today’s business landscape, seamless and reliable Wi-Fi access is crucial for efficient and trouble-free transactions. PacStates understands the significance of reliable Wi-Fi services and offers comprehensive solutions tailored for local businesses.

Empowering
People ,
Companies, & Communities

  • Do you have a technology issue?
  • Would you like to make your business and staff more efficient?
  • Would you like and advocate to review your phone bill or carrier contracts?
  • Tech is continually changing. Save yourself hours of frustration and let our leading-edge experts help! We have been locally owned and operated since 1986 and are committed to our business partners and community as your One Company, One Call for the best integrated business technology solutions.

    Request Free Consultation

    Get in touch and discover how we can help. We aim to be in touch for a consultation