The Cyber Security expert Ryan came to our office today to help us to set up remote access to our computers so we can work from home during the Coronavirus pandemic. Ryan is a great tech. Knowledgeable, efficient, and very patient. I wish we would have installed a Pac States System when we moved to our new offices. Their service is impeccable.

The service provided by both dispatch and the technician, as always. Thank you for consistently providing a high quality experience.

We have been a client of PacStates for at least two decades. They have never failed us in any way. We as a team are very appreciative for the relationship that has been established and reinforced over the years. Currently, we are involved in getting a new complete system and it is really surprising after all these years to be experiencing customer satisfaction at this level.

PacStates ensures that my telecom and VoIP questions get answered every time and they spend the time to explain our system in detail. ShoreTel simply works. Making phone swaps, adds, and deletes is a breeze and the web interface minimizes administration time.

Back of house phone equipment area was a "rat's nest" disaster! Tech made it beautiful and clean, and phones are working great. I hope he took before and after photos that he can share with you. He did great work, and Nancy and Cindy were very helpful in getting our "emergency" issue taken car of!! I have always been happy with Pacific States.