The dark web is the ultimate marketplace for cybercriminals. The dark web is encrypted online content that cannot be accessed using conventional search engines, such as Google. It is completely hidden from public view and can only be accessed using special software. It should not be confused with the deep web. While the two terms… read more
Help us Help the Kids! PacStates is partnering with the Reno Rodeo Foundation to make a difference in the lives of abused, neglected and abandoned children. From now until December 31st, we will be serving as a collection center for you to donate new children’s clothing. If you can’t donate an article of clothing, you… read more
By: Dave Archer, Dec. 2, 2019 Dave Archer president/CEO of NCE recently wrote an article featuring PacStates in the Reno Gazette journal. “In this Article Dave writes Northern “Nevada is one of the premier locations in the United States for business and the development of new services and technologies. In the digital age, connectivity is… read more
PacStates is excited to be hosting NCET Tech Wednesday! Here is a preview of some of the topics that will be discussed at the event. Cybersecurity / Ransomware: Are You Safe? Many cyber security threats are now automated, AI-driven operations, programed to seek out any security weakness they can exploit. This means that you are… read more
Suffering a cyber attack has the potential to permanently cripple your business. Cyber threats are everywhere and they are becoming more dangerous and difficult to detect. With that in mind, here are the top five cyber security fields you should focus on improving if you want to protect your business from a cyber attack. Security… read more
Thanks to ransomware, it is easier than ever before to commit the act of blackmail in the digital age. Ransomware is an automated intelligence designed specifically to steal the data from your computer and hold it hostage. Once an attacker receives your data they will likely promise to return it in exchange for receiving payment…. read more
How do you ensure that important information is being sent to the person who needs it the most? This is a question that has faced individuals in the field of digital communications as they struggle to adequately direct data from electronic devices that are part of the Internet of Things (IoT). The term “IoT device”… read more
2019 is shaping up to be a collaboration filled year. Gone are the days of employees clocking in at 9 am and clocking out at 5 pm. Teams don’t need to hold the typical in-person meeting or wait by their desk phones for an important client call. Today’s mobile workforce is driving the emergence of cloud-based… read more
2019 is paving the way for a new kind of workforce. Gone are the days of the Monday-Friday, 9-5 workday. Employees are no longer clocking in and out at the end of the day, companies don’t hold regular in-person meetings or have to wait by the phone for a business call. Now, teams are using… read more
Businesses require a lot from their contact center technology. It must streamline operations, help agents maximize customer satisfaction and ensure managers can track and measure agent success. Simplicity, security, reliability and flexibility are crucial and most importantly, it must be cost-effective and deliver a good return on investment. Picture this, a contact center system is… read more
